Damaged Cable Infrastructure

Resolved

Partial outage

Started 10 months ago22/September/25Lasted 2 days22/September/256:00 PM24/September/257:27 PMUTC

Affected

UrFibre

Fibre Network

FTTH Dudley North

Updates

Resolved
24/September/25 at 7:27 PMUTC
Resolved
24/September/25 at 7:27 PMUTC
Residential connectivity has been restored, we are currently monitoring.
Update
24/September/25 at 6:13 PMUTC
Update
24/September/25 at 6:13 PMUTC
We are continuing to work on the infrastructure, we are seeing partial re-connectivity to residential connections.
Update
24/September/25 at 4:11 PMUTC
Update
24/September/25 at 4:11 PMUTC
Re-splicing of cable underway, expected 2 hours for full recovery.
Update
24/September/25 at 8:16 AMUTC
Update
24/September/25 at 8:16 AMUTC
We are continuing to work on a fix for this incident.
Update
23/September/25 at 2:24 PMUTC
Update
23/September/25 at 2:24 PMUTC
We are continuing to work on a fix for this incident.
Update
23/September/25 at 6:54 AMUTC
Update
23/September/25 at 6:54 AMUTC
Partial repairs, partial re-establishment in residential connections.
Identified
22/September/25 at 6:00 PMUTC
Identified
22/September/25 at 6:00 PMUTC
We are continuing to work on a fix for this incident.

UrSolutions - Damaged Cable Infrastructure – Incident details