UrSolutions - Damaged Cable Infrastructure – Incident details

All systems operational

Damaged Cable Infrastructure

Resolved
Partial outage
Started 9 months agoLasted 2 days

Affected

UrFibre

Partial outage from 6:00 PM to 7:27 PM

Fibre Network

Partial outage from 6:00 PM to 7:27 PM

FTTH Dudley North

Partial outage from 6:00 PM to 7:27 PM

Updates
  • Resolved
    Resolved

    Residential connectivity has been restored, we are currently monitoring.

  • Update
    Update

    We are continuing to work on the infrastructure, we are seeing partial re-connectivity to residential connections.

  • Update
    Update

    Re-splicing of cable underway, expected 2 hours for full recovery.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update

    Partial repairs, partial re-establishment in residential connections.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.