UrSolutions - Service disruption due to local power outage – Incident details

All systems operational

Service disruption due to local power outage

Resolved
Major outage
Started about 7 hours agoLasted about 5 hours

Affected

UrFibre

Major outage from 11:00 AM to 3:51 PM

Fibre Network

Major outage from 11:00 AM to 3:51 PM

FTTH Dudley North

Major outage from 11:00 AM to 3:51 PM

FTTH Dudley West

Major outage from 11:00 AM to 3:51 PM

FTTH Dudley East

Major outage from 11:00 AM to 3:51 PM

FTTH Dudley South

Major outage from 11:00 AM to 3:51 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Power has been restored at the affected site, and services are now recovering.

    Our team is monitoring the platform closely to confirm that all services remain stable before marking this incident as fully resolved.

  • Identified
    Identified

    A local electrical grid outage is currently affecting power at one of our sites, which may be impacting services. We are monitoring the situation and will provide updates as soon as more information is available.