UrSolutions - Connectivity Issues at Telehouse North – Incident details

All systems operational

Connectivity Issues at Telehouse North

Resolved
Major outage
Started 8 days agoLasted about 1 hour

Affected

UrFibre

Degraded performance from 5:24 PM to 6:24 PM

Telehouse North

Degraded performance from 5:24 PM to 6:24 PM

Dudley Data Centre

Degraded performance from 5:24 PM to 6:24 PM

SIP / Telephony

Degraded performance from 5:24 PM to 6:24 PM

Inbound calling (EU/UK)

Degraded performance from 5:24 PM to 6:24 PM

Outbound Calling (EU/UK)

Degraded performance from 5:24 PM to 6:24 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The disruption affecting our BGP partners in Telehouse North has now been resolved.

    Connectivity has returned to normal, and we are continuing to monitor the network to ensure service stability.

  • Identified
    UTC
    Identified

    We are currently seeing connectivity disruption related to our BGP partners in Telehouse North. Some customers may experience intermittent service issues or increased latency.